Frequently Asked Questions

What are the financial benefits of solar energy ?

When you install a solar energy system on your property, you save money on your electricity bills and protect yourself against rising electricity rates in the future. How much you can save depends on the utility rates and solar policies in your area, but going solar is a smart investment regardless of where you live in India.

What are the environmental benefits of solar energy ?

Solar power, like other renewable energy resources, has many environmental and health benefits. Going solar reduces greenhouse gas emissions, which contribute to climate change, and also results in fewer air pollutants like sulfur dioxide and particulate matter, which can cause health problems.

What is Net Metering ?

Net Metering is billing mechanism for grid connected Home Rooftop Solar Installation where :-
  • 1. The electricity generated by the solar panels is fed into the utility grid.
  • 2. Household draws electricity from the utility grid.

The household pays only for the difference between the energy units it consumes from the grid and the energy units fed into the grid. This is measured by a bi-directional meter called Net Meter. In the case of household generating net excess power during a month or a particular billing period, it earns credit for the excess electricity fed to the grid. This credit is carried forward to the next billing period when the credit is deducted from the total power bill of the consumer. This reduces power bill of the household as it only has to pay for the net electricity it consumes from the utility grid.

How do solar photovoltaic (PV) panels work ?

Solar panels absorb the sun's energy throughout the day and convert it into direct current (DC) electricity. Most homes and businesses run on alternating current (AC) electricity, so the DC electricity is then passed through an inverter to convert it to usable AC electricity. At that point, you either use the electricity in your house or send it back to the electric grid.

Do my solar panels produce power when the sun isn’t shining ?

The amount of power your solar energy system can generate is dependent on sunlight. As a result, your solar panels will produce slightly less energy when the weather is cloudy, and no energy at night. However, because of high electricity costs and financial incentives, solar is a smart decision even if you live in a cloudy city.

What happens if there is snow on solar panels ?

Solar panels convert sunshine into power, so if your panels are covered in snow they can’t produce electricity. Snow generally isn’t heavy enough to cause structural issues with your panels, and since most panels are tilted at an angle the snow will slide off. If snow does accumulate, your panels are easy to clean.

Can I go off grid with solar panels ?

When you install solar panels on your property, you will still be connected to the grid. This allows you to draw from the grid when your system is not producing all of the power that you need, and send power back to the grid when you produce more than you use. It is possible to go off the grid with a solar energy system that includes battery storage, but it will cost significantly more and is unnecessary for the majority of homeowners.

Will I still receive an electric bill if I have solar panels ?

Unless your solar energy system includes battery storage and you are fully off the grid, you will still receive a bill from your utility. However, you can dramatically reduce your bill, or even cut the amount you owe to Rs.0, with a solar panel system that matches your energy use.

How much will solar panel maintenance cost ?

Solar panel systems are made of durable tempered glass and require little to no maintenance for the 25 to 35 years that they will generate power. In most cases, you don’t even need to clean your solar panels regularly. If something does happen, most equipment manufacturers include warranties, although warranty terms depend on the company.

Is my roof suitable for solar panels ?

Southerly-facing roofs with little to no shade and enough space to fit a solar panel system are ideal for installing solar. However, in many cases there are workarounds if your home doesn’t have the ideal solar roof.

Why one should go solar?

There are many financial and environmental benefits of going Solar:

Make Money from Sun

Solar Grid Tied system generates electricity by converting light energy to electrical energy. The generated electricity is sent back to the grid which reduces electricity bill of our clients.

Free Electricity for 25 years

Solar panels have a 25 years output warranty. Therefore, once installed they generate free electricity for 25 years.

Return on Investment

An average Indian home can have a payback period of 4 years on their solar panel system and ROI of more than 25%.

Environment Friendly

The most well known fact about solar energy is that it represents a clean source of energy. Solar power is a great way to reduce your carbon footprint. Moreover, 1 kW of solar power system is equal to planting 154 trees.

How long can I expect my new solar panel system to last?

Solar rooftop systems installed by Roop solar are durable and effective. The panel comes with an output warranty of 25 years.

What are the different types of solar PV rooftop system available in the market?

Over the years, people have come up with many innovative uses of Solar technologies. In India, primarily 3 types of system are available:
  • 1. Grid Tied System

    This system works only with the electricity grid without batteries. Although, this system has no power back-up but is much cheaper and has no recurring cost. Government backed subsidies reduce the cost further. This system is ideal for cities where there is little to no power cut.
  • 2. Off Grid System

    This system works without the electricity grid and has power backup options. This is ideal for cities where there is no connection to the grid.
  • 3. Hybrid System

    As the name suggests, it is a combination of Off Grid and Grid Tied system. It works as a Grid Tied system when electricity is available and works as Off Grid in case of power cut. It has batteries to store energy. It is the most expensive of the 3 systems. It is ideal in cities where there are frequent power cuts.

How does a different weather condition impact the output of solar PV system?

Output from Solar PV system is dependent on intensity of light and duration of the day. In rainy and winter seasons, output is slightly lower but still the system works smoothly as sunlight is available most of the time.

What is the periodic maintains required for the system?

Systems are provided with 5 years maintenance. Panels and Inverters have long term warranties in place.
We provide regular checks to ensure that solar panel production is optimal. Cleaning of solar panels to remove dust will ensure a hassle free usage.

Will Solar operate during power cut?

Hybrid and Off Grid systems are designed to work during power cuts. They have batteries to store electricity and provide backup during power cuts. Grid Tied systems don’t provide back up as it needs reference voltage from grid and they have no batteries to store electricity.

Can I try to make fixes or repair to my solar panel system?

Never attempt to fix or repair your solar rooftop system. Your solar rooftop system contains high voltage electric current and contact can result in burns, sparks and lethal shock.
Do not disconnect wires, open electrical panels, or modify/damage the equipment in any way. Contact Roop Solar Customer Support to perform repairs.

What should I do if my roofs need repair after I have installed solar panel?

If you do need to make repairs on the roof for any reason, your solar panels may need to be removed and reinstalled.
Please contact roop solar Customer Support if you want to start this process.

What should I do if my solar panels have become shaded?

Shadow on solar panels can cause loss in production. During Solar design and installation, roop solar ensures there is no shadow on your solar panels.

How do I clean solar panel?

Cleaning your panels of dust will improve your system performance. Rain will help rinse your panels clean. Ordinarily, you can clean the panels with a water hose to remove accumulated dust. You only need to rinse the glass cover of the panels — do not attempt to clean the wiring underneath the panels. How often you clean the system depends on the season. You may need to clean more often during the summer seasons when there is more dust in the air and fewer rain showers to rinse the panels clean. For better results, you can checkout power washers on our e-commerce portal (https://www.roopsolar.com)

What should I do if my inverter displays an error massage?

If your inverter displays an error message, contact Roop solar Customer Support. One of our experts will gather the necessary information to ensure that we’re able to repair your system as quickly as possible.

How do I know how much solar energy my home is generating and using?

The Roop solar App gives you real-time and historical visibility into your solar production.

What happened to my solar production in cloudy days?

Your solar panel generates electricity through light energy form Sun and therefore can still generate electricity on cloudy days, since even diffuse sunlight can activate solar power production. Solar panel output on a cloudy day may be less than on cloudless day but will still often provide a meaningful amount of electricity.

What is unique about Roop solar?

We are a home-tech start-up, powered by a mix of Image Processing, VR, IOT and Data Analytics.
We are solving energy issues of India by using un-utilized rooftops for solar, providing sense and control of every appliance in one's house.

We have lots of unique features

Roop Solar is a clean tech company whose mission is to utilize all urban rooftops with solar power systems.

1. Best Quality and Prices Guaranteed:

Roop Solar provides price guarantee to all of our clients. If you’re able to find a price quotation lower than us with the same quality, we will not only match the price but will give you 1% discount on the lowest quotation.

2. Assured Subsidy:

Roop Solar ensures that all our clients get applicable subsidies from various Central Government organizations.

3. Real-Time IOT-Powered Solar Monitoring: Roop Solar App

All our clients get free access to our Roop solar app. Our app answers all client questions in a single place, from estimation of system size through bill analysis, update on process during installation and monitoring of output after installation. All of these features are complimentary for our clients

4. System design:

Our all IIT an design team ensures all electrical and civil designs of our systems are compliant with our Government norms to ensure durability and safety.

How much experience does Roop solar have?

Roop Solar founding team has more than 10 years of work experience. We are working in this trade since 2008. With more than 500 installations in less than 2 years, we are the largest solar solution provider in India. We are proud to have served more than 75,000 clients till date.

I am interested, are in available in my city?

Roop Solar working in 4 states Punjab, Rajasthan, Haryana and Himachal Pradesh. Roop solar has a head office in Ludhiana and branch office in Firozpur and Ludhiana.
Yes ‘we give services in all cities in Punjab.

How do I evaluate if I should install rooftop solar panel?

The best way is to give us a call at +91-97-7979-0007, our solar experts will ask you some basic questions and you will know whether you should go for rooftop solar systems or not.

How Can I ensure my system is working well?

Just Check the Roop Solar app periodically.

Do you support the full project from design to install?

Yes, we will work with you through the entire process from design, delivery and diagnostics (maintenance).

I am building a new home-when do I start integrated solar rooftop system?

Please reach out to one of our Solar Roof specialists by requesting a callback.

Can I available finance for my solar rooftop system?

Yes, it is possible to get loans from banks but quite difficult for solar projects. If you take a loan from bank the rate of interest will be in between 10-13% but Roop Solar provides loans at 11.99%. Moreover, 4 % cash back is given by Roop Solar after 1 year.

What is the rate of interest applicable for the solar loan?

Roop Solar caps the interest rate at 10.99%. If our partner charges more for the loan, we give the difference in interest amount as cash a back.

What is the loan tenure?

Loan tenure is fixed for 1 year.

How much do solar rooftop system cost?

The answer depends on the size and location of the system. When you schedule a solar site assessment, our engineers visit your premises, they analyze the feasibility of solar system on your rooftop, impact of shadow along with your electricity usage patterns. Based on this, they design 3D and structure layouts to determine the most optimized system size for you. This information also helps determine the availability of state and central subsidies.

For more queries:-

Contact Us at the given details.

Roop Solar Head Office:

SCH 206/1, SH20, NEAR PREET NURSING HOME, HAMBRAN, Ludhiana, India ,141110

+91 9779-790-007

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